"The next big thing in Speech....
....Voice Biometrics / Secure Self Service"

and

Millenium Madejski Hotel, Reading,
- 4th October 2007
The Malmaison Hotel, Manchester,
- 9th October 2007

Vicorp are collaborating with leading vendors in the voice biometric arena to deliver a robust secure mechanism for Self Service ID & Verification.

To this end, we have two events - one in Reading and one in Manchester - to address and discuss the use of Voice Bio-metrics and to provide an insight into how one enables and builds Secure Self Service within ones contact centre strategy.

With Globalisation taking off and driving automated services - these sessions will raise awareness of the issues surrounding secure self service and raise your attention to the fraudsters who are looking to target the voice channel. These events will be supported by IBM WVS Software group a leading supplier of Biometric technology solutions. We will address the ways one can mitigate security risks whilst delivering secure sound automated solutions.

Arrival 8am for an 8:30 start. Tea, Coffee and snacks provided.

Those that should attend:

• Executive Management
• CIO's and CTO's
• Marketing and business leaders
• Contact Centre Strategy decision makers

This is a very popular topic so please book early to avoid disappointment as space is limited. Call Judy Davies on +44 1753 660500 or fill in your details below or send an email to sales@vicorp.com

Please complete the registration details

Name*
Company*
Title*
Address*
Town*
Post Code*
Telephone Number*
E-mail*
Location

Preferred Seminar Date/Location*		4th October - Reading 9th October - Manchester
Secondary Seminar Date/Location (if applicable)		Please select a venue... 4th October - Reading 9th October - Manchester
To help us plan the session could you provide the following information:
Number of contact centre agents		Please select... 1 - 50 51 - 150 151 - 250 251 - 500 500+
Current IVR Provider
Does your company already have a speech strategy in place?		No Yes
Are you looking to deploy new speech services within 2007?		No Yes
Are there any specific services you are looking to deploy?		No Yes
If so, what?
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