At the Voice Biometrics Conference 2008, Vicorp is introducing its new speech self-service solution portfolio which specifically tackles hot issues faced by card issuers and more generally expands to benefit finance departments. Two key areas of focus for the portfolio are fraud prevention and arrears handling – areas of finance which will come under increased scrutiny and pressure in the coming months with the clash of the festive season and the credit crunch.
Speech self-service and voice biometrics to combat fraud