xMP Studio enables the user to:
- Modify an application without changing the logic or access to the call flow
- Manage the Content (prompts and grammars) of the application
- Specify "Dynamic Prompts" to enable Service Operators to change prompts within a live service at run-time via xMP Console
- Quickly add new brands or languages to a service, independent of service logic
- Add transcript notes for Voice Talent and export/import recording scripts
- Automatic import of recorded prompts
- Create and configure Call Detail Records for different business units
- Alter Time of Day logic to enable the service to act differently based on time of day/day of week
- Create sophisticated mappings between any parameters/logic and resulting prompt/grammar (of which Time of Day is one example)
- View Audit Trails detailing changes made to the application
- Work independently of the Voice Application developer to specify and deploy the VUI and prompts