• Simple, rapid and fully automated application deployment - without knowledge of underlying partitioning and clustering structure
• Applications automatically deployed to offline servers when they rejoin the cluster - making a true "one click" deployment
• Grouping of DNIS and Triggers allows instantaneous re-configuration of inbound routing and application parameterisation
• Change application behaviour and configuration whilst applications are operational - zero downtime, no call interruption
• Change prompts whilst applications are operational - zero downtime, no call interruption
• Call Centre or other business users can modify restricted set of prompts without being able to affect (deliberately or accidentally) any other part of the application
• Ability to change prompts "on the fly" - e.g. to react to emergency situations
• Easy and in-depth debugging of applications with comprehensive logs/stats
• Mutli-tenanting allows sharing and more efficient use of resources
• Single platform can be used as test, pre-production and live environment with mutli-tenant partitioning
• The actions of one tenant cannot affect another
• Allow tenants to take control of their own applications and resources without affecting the platform as a whole

With xMP Console service operators can:

• Deploy services via a one-click deployment process across a clustered, high availability environment
• Bind dialled inbound numbers (DNIS/SIP Triggers) to applications
• Assign dynamic attributes to applications to influence service logic and prompting
• Dynamically change prompts with no service downtime
• Analyse services in real-time including number of calls taken, peak and minimum usage
• View logging and de-bugging information, including viewing dynamically generated VoiceXML in real-time
• Modify logging formats, logging levels and download logs - all in real-time
• Securely access additional management pages for an application (e.g. bespoke application configuration pages)
• Partition Application Server resources and allow their management within a shared multi-tenant environment
• Tenants can manage and control their own applications without any visibility or interference with other tenants' applications
• Tenants may allocate "content only" users who can modify application prompts/content and parameters without rights to start/stop applications