Technology vendors

Vicorp works with carefully selected technology partners who share a similar common desire to deliver successful corporate contact centre solutions by using future-proof technology.

Benefits for a technology vendor

Instant access to a world class application layer and tools
The opportunity to present new value propositions
Full end-to-end solutionplatform capability
A wide choice of how applications can be managed
No rise integration to a full open standards VoiceXML solution
Cost-effective commercial models
Full xMP SCEE training

Benefits to building in or using Vicorp’s xMP

VoiceXML 2.0 and 2.1 compliant
Enables developers to standardise on one platform and leverage development skills
Allows re-use of application development for more than one end customer, reducing cost and time to market
Drives increased efficiencies in deployment of application and services, such as partitioning and virtualisation
Reduces risk for time-sensitive delivery schedules
Enables migration strategies from legacy to new next generation solutions
Quickly and easily demonstrates speech applications as proof points
Makes support easy, reducing TCO (Total Cost of Ownership)


	BEA BEA Systems, Inc. (NASDAQ: BEAS) is a world leader in enterprise infrastructure software. BEA’s SOA 360º platform is the industry’s most unified SOA platform for business transformation and optimization, in order to improve cost structures and grow new revenue streams. Information about how BEA is enabling customers to achieve Business LiquidITy™ can be found at www.bea.com.
	Dialogic Dialogic is a leading provider of open systems platforms for the converged communications market. The platforms enable service providers, developers and system integrators to deliver services, content and applications using multimedia processing and signaling technologies. www.dialogic.com
	Genesys Genesys, an Alcatel company, is 100 percent focused on software for contact centers. Genesys allows enterprises to achieve key business objectives by tying together customer interactions, people and customer information in both traditional telephony and IP environments. Genesys solutions stop customer frustration and allow enterprises to deliver superior customer satisfaction and improved business results. www.genesyslab.com
	HP HP is a technology solutions provider to consumers, businesses and institutions globally. The company's offerings span IT infrastructure, global services, business and home computing, and imaging and printing. More information about HP (NYSE, Nasdaq: HPQ) is available at http://www.hp.com
	Voice vault Voice Vault is a specialist and leader in the provision of voice-based biometric identity verification solutions and services. The company is based in Reading in the UK, with offices in Boston and San Diego in the US. VoiceVault was founded over ten years ago and is owned by an investor group that includes Eden Ventures, Kevin Lomax, The Cotterford Company and the Chimu Partnership. www.voicevault.com
	IBM IBM is the world's largest information technology services and consulting provider. Some 190,000 professionals in more than 160 countries help clients integrate information technology with business value -- from the business transformation and industry expertise of IBM Business Consulting Services to hosting, infrastructure, technology design and training services. www.ibm.com/services
	HTK HTK provides hosted managed services that encompass interactive voice and media technologies, to provide organisations with an on-demand solution for the delivery of holistic and personalised customer interaction management. As telecom networks evolve and the market for value-added network services grows, HTK will become a leading provider of hosted telecom services that can be integrated and distributed on an international scale. www.htk.co.uk
	ICZ ICZ is one of the most significant Czech companies offering integrated software and network solutions. It is among the TOP 10 system integrators, providing it’s customers with services on wide platform and technology basis including bespoke application development and projects regarding information security. www.i.cz
	Jboss JBoss, Inc., the global leader in open source middleware, offers simply the better way to transform businesses through a service-oriented architecture (SOA). As the market’s leading open source platform for SOA, JEMS (JBoss Enterprise Middleware Suite) delivers proven performance in mission-critical environments and is backed by world-class support and service—all at a dramatically lower cost structure than proprietary systems. www.jboss.com.
	LumenVox Founded in 2001, LumenVox provides the most powerful, flexible, and useful speech recognition technology together with excellent customer service. Lumenvox use a business and technology approach that allows VAR's, VXML platform providers, solutions providers, and application developers access to speech recognition technology. http://www.lumenvox.com/
	Newfound Communications Newfound Communications, Inc. offers technology, tools, and expertise to fuel the speech recognition revolution. By working with Newfound, companies and developers bypass the largest impediments to creating reliable and successful IVR applications. With the MediaMixer (VoiceXML edition), Outbound Call Queue Engine and IP Call Recorder products, automated customer service has never been easier. www.newfoundcomm.net
	Nuance Nuance is the leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. www.nuance.com.
	Technotree Technotree is dedicated to conveying information on products, services, knowledge and skills in forms everyone can understand using Web and other effective media. Technotree Agility Service platforms (formerly Tecnomen) develops and supplies carrier-grade messaging and charging systems for telecom operators and service providers worldwide. www.technotree.com
	Telesoft Telesoft Technologies is focused on providing reliable and cost-effective telecommunications, monitoring, homeland security and intelligence solutions. Their OKEFORD Media Platform is a next generation IVR system that allows services based on automated speech recognition and response as well as video. The OKEFORD is a powerful, yet compact, IVR system aimed at telecom operators and the largest call centers. www.telesoft-technologies.com
	Telisma A private company created in 2000 and a European leader, telisma is the #3 worldwide player in networked speech recognition. Based on an innovative technology stemming from over 15 years of research within France Telecom R&D, telisma's products and services enable operators and service providers to easily create and deploy large-scale user-friendly speech-enabled services at lower costs for enterprises and the general public. www.telisma.com
	Devoteam Devoteam is the leading Information and Communication Technologies consulting company in Europe. The group has 4,450 employees and turnover of €460m in 2009. Devoteam services all sectors of the private (industry and services) and public (public services) economy. Within the communications domain the group provides services for infrastructure convergence, multi-media service platforms and information systems for operators and service providers. www.devoteam.com